Contact
Get in touch.
Questions, problems, or a plan that is not quite right for you. We read everything that comes in, and reply within one working day.
Quicker than writing
- Is something down? The status page checks the app every five minutes.
- Questions buyers ask covers offline use, currencies and who can see your prices.
- Plans and limits are on the pricing section.
Send a message
Tell us what you were doing and what happened. We reply by email within one working day.
What helps us help you
- The name of your business in sourca, so we can find the right account
- What you did, what you expected, and what happened instead
- A screenshot, if you can take one
- Whether you were on Wi-Fi, mobile data or no signal at all
On a buying trip?
Say which market you are in and when you fly. We answer trip questions first.
Where to send what
Four things go elsewhere.
Something looks broken
The status page checks the app every five minutes and lists any incident. If it looks fine there, write to us.
The beta
Applications are handled in the app, at sourca.app/beta, not through this form.
Your account and data
Exports are in the app under Settings. To see, correct or remove what is held about you, write to us and say so: see Privacy.
Plans and billing
Limits and prices are on the pricing section. For an invoice or a change of plan, write to us.
Not signed up yet?
Try it in one shop, free. No card needed.