Terms

What this is

sourca records what you find on a sourcing trip (products, prices, shops) and turns it into order lists, packing lists and stock. It is built to work with no internet in a market and to upload when you have signal. It is provided by sourca.

The apps

The sourca apps for iPhone and Android are the same service, and these terms cover them. Plans are bought on the sourca website, on your Billing page, and not through the App Store or Google Play, which is why the apps show no prices and no way to pay. Apple and Google are not parties to this arrangement and are not responsible for the service.

Your records are yours

You own what you enter. You can export everything at any time from Settings → Your data: your products, shops, order lists and trips as spreadsheets, with your photos alongside them, and your packing lists as Excel. Nothing here claims a licence over your data, and it is not used for anything except showing it back to you and the people you share it with.

Plans and payment

Starter is free. Growth and Business are paid for a month or a year at a time, and a year costs about ten months of the monthly price. What each plan includes, and what it costs, is on the Billing page.

Plans are invoiced directly. A plan is switched on once payment has landed.

A term runs from the day payment is confirmed, for one month or one year. Paying before the current term ends adds to it rather than replacing it, so nothing already paid for is lost.

Nothing renews automatically. You are only charged when you choose to pay; there is no card kept on file. To stop, simply do not renew.

When a term ends, everything stays as it is for 7 more days. After that the business moves to Starter: nothing you have captured is deleted, but the features Starter does not include (more seats, more businesses, sharing, packing list exports) are held back until you renew.

Refunds

If something has gone wrong with a payment, please get in touch and we will sort it out with you.

Your capture allowance

Going over your capture allowance never blocks a capture and never refuses an upload. Records already on a phone always reach the server. The allowance is billed on, not enforced against your work.

Suspension

A business can be suspended (for an unpaid invoice, for example). Suspension stops its people signing in. It deletes nothing. Every product, shop and order list stays where it is, and lifting the suspension restores access immediately.

What is not promised

The software is provided as it is. Business card reading is an aid, not a guarantee: cards vary enormously and a reading can be wrong, so check anything that matters before you rely on it. The pricing figures are arithmetic on the numbers you enter; they are not advice about what to buy.

Keep your own backups of anything you cannot afford to lose.

Changes and questions

Questions are welcome on the contact page.